Warrant and Returns
Triumph LTD - 90 Day Money Back Guarantee
With over 100-types of arthritis, we understand that Triumph may not be for everyone. We do, however, want you to give it time to work on your hands. Our health professions recommend starting with a minimum of 7 sessions per week per hand (one per day). Most people will have measurable improvement in the first week. To maintain the benefit, Triumph must be used each day.
Any device which was purchased directly through Triumph LTD is eligible for a refund within the first 60 days, starting from the date of delivery. Prior to returning, please call us to speak with an experienced customer support representative, 218-951-6038. Our customer support hours are 8:00AM - 5:00PM hours a day, Monday through Friday. When returning your Triumph device, please include the return authorization number which will be provided when you call Triumph LTD. Once returned, please allow up to 30 business days for the refund to issue back to your method of payment. Please note that only orders placed directly through Triumph are eligible for the money back guarantee.
Over 80% of people in our studies have shown positive effects from utilizing the Triumph on a regular basis and the benefits remain with continued Triumph use. Money back guarantee only valid for orders placed directly with Triumph LTD.
Shipping fees on orders placed and shipped are non-refundable.
Mail Return Package to:
211 NW 4th Street
Brainerd, MN 56401.
Note: Returns will be processed, and your refund issued within 30 business days. Refunds will be issued in the same manner as the original purchase payment method. If this payment method is closed for any reason, we will issue a company check as a payment method.
All Triumph devices purchased through Triumph LTD or from an authorized distributor include a 1-year factory warranty against defects in materials or workmanship...
To obtain warranty service, you must deliver the product freight paid, in either its original packaging or packaging affording an equal degree of protection, together with your name and address. The device will be repaired and returned in less than 10-days. Devices outside the warranty period can still be serviced for additional cost.